Question 1

How does the Dedicated Virtual Account (NUBAN) system work for each student?

Accepted Answer

Every student is assigned a permanent 10-digit virtual bank account number (Titan Trust or Wema Bank) with their name. When parents transfer school fees to this account, the transaction reconciles instantly, clears the student's invoice, issues an SMS receipt, and sweeps 98.5% net fees straight into your school's bank account within 10 seconds.

Question 2

How does the AI School Fees Manager & Auditor protect our money?

Accepted Answer

Our AI Auditor monitors every cashier entry, receipt, void, and bank reference 24/7. If someone attempts to enter duplicate bank transaction IDs, delete transactions, or modify receipt amounts, the AI immediately flags the anomaly and alerts the Bursar and Proprietor in real time.

Question 3

How fast can our school get onboarded?

Accepted Answer

You can set up your school in less than 3 minutes. Simply sign up, upload your student roster via Excel/CSV or add them manually, and start issuing receipts, automating fee collection, and generating broadsheets immediately.

Question 4

Does the system work if there is no internet network?

Accepted Answer

Yes! SchoolFees.NG includes a native Windows Desktop Application that works completely offline. You can issue receipts, record payments, and take attendance without internet. All data automatically syncs to the cloud once network is restored.

Question 5

How does the Result PIN Checker work for parents?

Accepted Answer

You can generate unique 12-digit Result PINs for your students. Parents visit your school's custom portal or the /check-result page and enter the PIN to view and download their child's official terminal report card.

Question 6

Can we print thermal receipts for parents on POS printers?

Accepted Answer

Absolutely! SchoolFees.NG supports all standard 58mm and 80mm ESC/POS Bluetooth and USB thermal printers, as well as regular A4 paper printers.

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